Special offers & terms and conditions

PLEASE READ THIS AGREEMENT CAREFULLY. By submitting your application and by your use of the Service, you agree to comply with all of the terms and conditions set out in this Agreement. Website.com may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that Website.com believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.

Refund & Exchange

Buying a high-quality product online without the ability to touch and feel it first can be a difficult decision. This is especially true in selecting a genuine Oriental rug, where the quality is most truly appreciated when felt. However, you should also understand the tremendous savings buying online can bring you.

We are aware of this concern, and although we know that you will absolutely love your rug when you see it up close; we provide a full 14-Day Money Back Guarantee absolutely no questions asked.(Valid for Online Purchases only),while the carpet purchased in store can be exchanged only.

So rest assured, from one of the best guarantees in the business, that you will completely satisfied with your rug, not just for 14 days but for years and years beyond.

We Offer Free Shipping & Delivery

Nasim carpets always provides free shipping* on every purchase of a genuine Oriental rug, right to your home.
The price you see for a rug is the price you’ll pay, with no surprise handling or delivery charges added during check out or upon delivery.

we use door to door  courier service ,it takes 3-5 business days to deliver the carpet.

Please Note:

*Free shipping is available to addresses within Peninsula Malaysia purchases Rm.1500 & above .For purchases under Rm.1500,we charge flat shipping rate Rm.100 within Malaysia.
Delivery cannot be made to P.O. Boxes or APO/FPO addresses. For our international customers, any shipping, customs duties or VAT are the responsibility of the international resident.